AI-Powered Platform

A more connected future begins here.

Access to care should feel clearer, closer, and easier to navigate for the people seeking help and for the teams guiding them. CommonLight builds tools that make real-time availability visible so everyone can move with confidence.

Validated in real time. Trusted by care teams. Designed for every step of the care journey.

CommonLight reduces failed referrals by up to 95% by connecting people to verified, accurate resources in under two minutes.

98%
AI Accuracy
<2m
Avg Match Time
95%
Fewer Failures
Explore the Vision
CommonLight
Dashboard
Active Cases12
Provider Network
Analytics
Settings

Today's Activity

24+12%
Cases Resolved
1.8m-24%
Avg Response Time
99.9%+0.2%
Network Uptime
Verified Providers
847
+12this week
Capacity Available
92%
+5%vs last week
Avg Match Time
1.2m
-40%improvement

Provider Network Status

Real-time
Verified & Available
At Capacity
Pending Verification

Recent Referrals

Crisis hotline → Behavioral health
2m ago
1.2m
Care coordinator → Housing
8m ago
Matching...
The Challenge

Why Clarity Matters

When information breaks down, people and teams feel the impact.

Too often, provider lists and directories look complete on paper but do not reflect real availability. People call numbers that no longer work. Clinics are not accepting new clients. Services listed are no longer offered. Care teams spend hours searching for support that does not exist.

The lack of clarity affects everyone.

The Cost of Inaccurate Information

30%
of listed providers
are unreachable or not accepting new patients
200+
hours lost each year
per CHW on referrals that go nowhere
$4.2B
lost annually
in failed referrals nationwide

The Human Impact

How It Affects People

  • Hours spent calling providers who cannot offer care
  • Delays during moments when help is needed most
  • Escalating stress and worsening crises because support is out of reach

How It Affects Care Teams

  • Burnout from repeated failed referral attempts
  • Time lost that could be spent supporting individuals
  • Erosion of trust in the systems meant to guide care

How CommonLight Helps

CommonLight shows available resources in real time so people find support faster and the teams guiding them can respond with confidence.

Why Now
Care has always been human. It just hasn't always been connected.
People search for support without clear direction. Teams work under constant pressure with incomplete information. Systems do their best with tools that cannot keep up.

CommonLight was created to meet this moment.

Rooted in lived experience, we build tools that bring clarity forward so care can feel more connected, more responsive, and more human.

This is not innovation for its own sake. This is innovation in service of people.
How Our Tools Support Care
Tools designed to bring connection to every step of the care journey.

Clarity in the Moment

Our tools recognize real need in real time and offer guidance that helps teams respond with calm, confidence, and compassion. The goal is not speed alone. The goal is clarity, so people feel supported instead of overwhelmed.

A Path, Not a Maze

We curate and structure resources with intention, so people land where they are meant to land, not where the system happens to place them. Every recommendation is grounded in context, relevance, and what truly serves the person in front of you.

Support for the Humans Doing the Work

Care coordinators, CHWs, peer specialists, and crisis responders receive insights that lighten their load and strengthen their impact. Our tools do not replace human care. They elevate it by giving teams the information they need when they need it.

A Connected System, Not a Patchwork

Organizations gain visibility into what is available, what is changing, and what is emerging. This clarity helps entire ecosystems operate with more integrity, more trust, and more alignment. When systems see clearly, people move through care with greater ease and confidence.

Why Us
What Makes Us Different

We build tools that feel human because they are shaped by human experience.

Born from lived experience

Our perspective comes from years of service in real communities. We build from truth, not theory, and from the lived realities of people who have navigated complex systems with courage and resilience.

Created to fit the real world

Workflows are complicated. Systems are fragmented. Needs shift quickly. Our tools are designed to meet the real pace, pressure, and unpredictability of care, not an idealized version of it.

Supporting the full care journey

We serve prevention, early intervention, crisis response, stabilization, and long-term care. Every step matters, and every step deserves clarity, dignity, and connection.

Committed to dignity and clarity

We believe tools should illuminate the path, not replace the people walking it. Our work strengthens human connection by giving teams the clarity they need to support others with confidence and care.

Built for a connected tomorrow

We design for scale while protecting nuance and humanity. Our tools help entire ecosystems move toward a future where care feels clearer, more coherent, and more compassionate.

Our Impact
How Clarity Changes Care

A future of care that is more connected, more coherent, and more compassionate.

When the path becomes clearer, everything changes. People feel supported instead of overwhelmed. Teams respond with confidence instead of uncertainty. Systems move with integrity instead of fragmentation.

This is clarity made real.

But clarity also needs to be measurable.

CommonLight brings real-time data forward so leaders can see what is working, what is changing, and what requires attention.

Clarity becomes actionable. Decisions become informed. Results become visible.

What becomes possible with CommonLight

People find the right care faster
Teams make better decisions with less friction
Systems coordinate with clarity and trust
Equity improves through relevant, accessible pathways
Escalations reduce because needs are understood earlier
Leaders gain insights that strengthen communities
The care ecosystem becomes easier to navigate
Real-time data reveals meaningful, measurable impact

Piloting in multiple communities in 2025

Built with intention. Guided by lived experience. Powered by real-time insights. Ready for national reach.

Our Partners

Who We Partner With

Crisis lines
Community navigation centers
Behavioral health networks
Public health departments
Care coordination teams
CHWs and peer specialists
Payers and value-based care programs
Nonprofits and social support orgs
Hospital and health system leaders

Current Pilot Partners

Brightstar Care
Brain Injury Alliance
ADWorks
Douglas County
Manna Resource
Dr. Maria Santos
"AI tools like CommonLight represent the future of crisis response. When seconds matter, having intelligent support can be the difference between life and death."
Dr. Maria Santos
Clinical Psychologist, Crisis Intervention Specialist
Frequently Asked Questions
Learn more about how CommonLight empowerscrisis responders with AI technology.
CommonLight is an AI-powered support platform designed for crisis responders, 988 counselors, and community health workers. We provide intelligent, real-time guidance to help frontline workers respond more effectively in critical situations.
Our platform uses advanced AI to analyze incoming crisis situations, provide relevant guidance to responders, and route calls to the most appropriate resources. The AI acts as a supportive tool that enhances human decision-making without replacing the critical human element of crisis response.
Absolutely. We prioritize security and privacy with enterprise-grade encryption, HIPAA compliance, and strict data protection protocols. All sensitive health information is protected according to the highest industry standards, and our systems are regularly audited for security.
We're currently onboarding pilot partners for 2025. If you're a crisis response organization, 988 center, or community health program interested in participating, please contact us at partners@commonlight.tech. Our team will work with you to assess fit and plan implementation.
We provide comprehensive onboarding, training materials, and ongoing support for all pilot partners. Our team works closely with your staff to ensure they're comfortable using the platform and can maximize its benefits for their crisis response work.
CommonLight is designed to integrate with existing 988 infrastructure, providing AI-powered triage, intelligent routing, and real-time guidance to counselors. Our goal is to enhance the effectiveness of the 988 lifeline without disrupting established workflows.

Let's build a more connected future for care. Together.

If your community is ready for technologies that support the humans doing the work and illuminate the pathways people rely on, CommonLight is ready to partner.

We believe clarity creates connection.

We believe connection creates better care.

And we believe the future of care begins with all of us.

CommonLight
CommonLight

Technology empowering human connection in crisis response.

© 2025 CommonLight Technologies. All rights reserved.